FAQs

For cancellations or changes call Customer Service at (860) 364-0870 within 1 hour of placing your order.

To buy in bulk, please call Customer Service at (860) 364-0870 or email: productinfo@chipurnoi.com

We currently charge sales tax for orders billing to Connecticut and New Jersey.

See our shipping and return policy: https://chipurnoi.com/return-policy/

At this time, we are unable to process orders from our website to ship to any destination outside of the continental United States.

At this time we are unable to process orders shipping to PO Boxes, and APO/FPO addresses. We request a street name for our deliveries to ensure that our product is received within the time limits we have established for the product to arrive at your door in pristine condition. We apologize for any inconvenience this may cause.

We are happy to accommodate rush orders. For expedited shipping, we offer Next Day Air, 2nd Day Air, and 3rd Day Select through UPS. To take advantage of these special shipping services, please contact us at (860) 364-0870, Monday-Friday, 10-4 Eastern, and we will personally process your order.

Orders are shipped within 1 – 2 business days, Monday through Friday via United Parcel Service (UPS) or the United States Postal Service (USPS) except on National Holidays. All orders received on Friday after 1pm (EST) or on Holidays will not ship until the following business day, including Expedited Shipping.

Please store Chipurnoi Candies in a cool dry place. If stored under proper conditions, our products will retain their freshness for many months.

Chipurnoi has been awarded Silver Status with Ecovadis.

You can find our Environmental and Sustainability Statement here: https://chipurnoi.com/environmental-and-sustainability-statement/

All of our products are Gluten Free.

All of our GLITTERATI branded products are kosher and marked with the symbol above.