ORDERS
How do I cancel my order
For cancellations or changes, call Customer Service at (860) 364‑0870 within 1 hour of placing your order.
Can I buy in bulk?
To buy in bulk, please call Customer Service at (860) 364-0870 or email: productinfo@chipurnoi.com
How is sales tax calculated for my order?
We currently charge sales tax for orders billing to Connecticut and New Jersey.
SHIPPING
About Shipping and Returns
See our shipping and return policy: https://chipurnoi.com/return-policy/
Do you ship internationally?
At this time, we are unable to process orders from our website to ship outside the continental United States.
Do you ship to PO Boxes?
We are unable to ship to PO Boxes or APO/FPO addresses. A street address is required.
Need It Fast?
We offer UPS Next Day Air, 2nd Day Air, and 3rd Day Select. Call (860) 364-0870 Monday–Friday, 10AM–4PM EST to place a rush order.
Estimated Delivery Time
Orders ship in 1–2 business days, Monday through Friday via UPS or USPS. Orders placed after 1pm on Friday or on holidays ship the next business day.
PRODUCTS
How do I store Chipurnoi Products?
Please store Chipurnoi Candies in a cool dry place.
Do you have a Sustainability Policy?
Chipurnoi has been awarded Silver Status with Ecovadis.
Are your products Gluten Free?
All of our products are Gluten Free.
Are your products Kosher?
All GLITTERATI products are kosher and marked with the symbol.
